12,5% 25% 37,5% 50% 62,5 75% 88,5% 100%

Questionnaire

Questionnaire to determine customer satisfaction - HS Montagetechnik GmbH


Questionnaire

Question 1/7

How is your general satisfaction with us?*

very Good

unsatisfying

Questionnaire

Question 2/7

How satisfied are you with our service and the competence of our staff?

no answer

very Good

unsatisfying

Professional competence of the employees*

Individual approach to the requirements of the customer*

Speed in completing the order*

Accessibility for the client*

Compliance with delivery times*

The staff show great interest in solving my problem / fulfilling my wish*

Questionnaire

Question 3/7

If you had something to complain about in the past, how satisfied were you with the complaint handling?*

very Good

unsatisfying

Questionnaire

Question 4/7

Have you had contact with our sales representative Mr. Wiedemann in the past? If so, how satisfied are you with his support?*

very Good

unsatisfying

When was the last contact?*

Would you like our sales representative to visit you in the next 3 - 6 months?*

Questionnaire

Question 5/7

How do you rate the price performance range of our products?*

very Good

unsatisfying

Questionnaire

Question 6/7

Evaluation compared to competitors:

no answer

very Good

unsatisfying

Quality of product*

Service performance*

General impression*

Questionnaire

Question 7/7

Do you have any other suggestions or ideas for improvement for us?

Questionnaire

Thank you very much! Your survey has been successfully submitted to us!

With one click on the button, you can download an overview of your survey as a PDF file.

All fields with * are mandatory!

Imprint Privacy policy